1. Click on the "Forgot your password?" button located beneath the username and password fields on the Returning Members Sign In page.
2. In the field that appears, enter the e-mail address that you used to create your account.
3. Click the "Continue" button.
4. Your username will be emailed to you. You will then be provided a link to reset your password. If you are still having problems with your username, please call our customer support team at 866-297-9095 or email firstname.lastname@example.org